This Website collects user information to the extent necessary for the smooth operation of services provided by the Tokyo Metropolitan Government. We are committed to adopting the appropriate precautions regarding the collection, use, and management of this information based on the "Tokyo Metropolitan Ordinance on the Protection of Personal Information" (Ordinance No. 113, December 21st, 1990; hereinafter, "the Ordinance") and creating a website that all users can use with peace of mind.

1. Personal information

In this Policy, "personal information" refers to all information which can be used to identify specific individuals, such as a person's address, name, telephone number, email address, etc., that has been provided to the Tokyo Metropolitan Government through this Website.

2. Scope of application

This Policy applies only to this Website. External websites that are linked from this Website handle personal information under their respective responsibilities.

3. Collection of personal information

The collection of personal information is generally carried out through voluntary provision (registration) of the information by users. The purpose of collecting personal information will be clearly indicated, and the information will only be collected to the extent necessary.

4. Restrictions on the use of personal information

The collected personal information will be used within the scope of the purpose of collection that has been clearly indicated in advance. Personal information will not be used within the implementing agency* in question for other purposes beyond the purpose of collection and will not be provided to individuals outside the implementing agency in question, except in cases specified in the Ordinance. However, statistically processed information such as user attributes may be made publicly available provided that it does not contain any personal information.

*"Implementing agency" refers to the governor, administrative commission, executive managing director of public enterprises, or fire commissioner of the Tokyo Metropolitan Government who handle personal information, or the head of an administrative organ specified in the regulations of the Tokyo Metropolitan Government.

5. Management of personal information

The collected personal information will be strictly managed by the Tokyo Metropolitan Government, which will adopt the appropriate precautions to prevent the leakage, misappropriation, tampering, etc., of this information. In the event that the operation of this Website is outsourced to a third party, the third party will likewise adopt the appropriate precautions.

6. Non-personally Identifying Information

This Website automatically collects user information such as the Internet domain name, IP address, browser environment, and more, as well as uses this information to the extent necessary for improving user experience on the website. However, statistically processed access-related data may be made publicly available.

7. Disclosure to Third Parties

This Website will not disclose Personal Information to any third party, other than when permitted by related laws and regulations and when (i) there is prior consent from the user, or (ii) when the fulfillment of the purposes stated in this Privacy Policy necessitates entrusting the handling of Personal Information to the extent necessary to a third party (including cases in which we entrust a web hosting provider in Japan or abroad to store and manage data containing Personal Information.)

8. Disclosure of Personal Information

In the event that a user requests, under the provisions of the Personal Information Protection Act and other related laws and regulations, this Website to disclose Personal Information, we will do so upon verifying that the request was made by the user in question. (We will inform the user accordingly if the requested Personal Information does not exist.) However, this does not apply in cases where this Website is not obligated to disclose the information under the provisions of the Personal Information Protection Act and other related laws and regulations. Please note that a handling fee of 1,000 Yen (tax included) per request may be charged for the disclosure of Personal Information.

9. Amendment and Suspension of Use of Personal Information

(1) In the event that a user requests, under the provisions of the Personal Information Protection Act and other laws and regulations, this Website to amend their Personal Information on the grounds that the information is not factually accurate, or if the user requests this Website to suspend the use of their Personal Information on the grounds that the information is being used beyond the scope of the purpose of use indicated in advance or that the information has been collected through unlawful means, we will carry out the necessary investigation upon verifying that the request was made by the user in question and amend or suspend the use of the Personal Information based on the findings of our investigation, and notify the user of such actions accordingly.

(2) In the event that a user requests this Website to delete their Personal Information, we will delete the Personal Information upon verifying that the request was made by the user in question only in cases where this Website has deemed it necessary to comply with the user's request, and we will notify the user of such actions accordingly.

(3) However, the provisions of (1) and (2) above shall not apply in cases where this Website is not obligated to amend, suspend the use of, or delete Personal Information as described above under the Personal Information Protection Act or other laws and regulations.


10. Changes to this Privacy Policy

With regard to the handling of Personal Information, this Website will continuously review and improve on our policy and give prior notice to users before making changes to this Policy when deemed necessary.